Step Forward

PROJECT

The Step Forward Project is a service which provides dedicated by and for Black Ethnic Minority specialist refuge accommodation for those experiencing domestic abuse. The project includes a committed in-house counselling service for our service users. As we are a BME dedicated accommodation provider, we are committed to providing a specialised culturally aware service for your needs. We also provide group work which is delivered in multiple languages as well as understanding the cultural barriers our communities are experiencing.  

Step Forward is open to receiving referrals 7 days a week. With this project there are no waiting lists so feel free to reach out if you are in need of this service. There are staff available for support on site between 8:30am till 7pm as well as an out of hours on-call service from 7pm till 8:30am. 

We provide 15 refuge spaces with specialist multilingual support for BME victims of domestic abuse spread across 3 different sites within Leicester. Our accommodation units comprise of:

  •  4 x 2 bedroom flats and 1 of which is a larger flat which can accommodate larger families. (1 women plus 4 children) 

  •  5 one-bedroom flats which can accommodate single people and up to two people. 

  • 6 rooms in a shared refuge accommodation. 

For more information on other domestic abuse support service provider click here 


Please contact the DSV Team via DSVTeam@leicester.gov.uk if you would like to provide any anonymous feedback on Panahghar’s Step Forward Project delivered in Leicester. If you have sought help from Panahghar’s Leicester DA service and would like to be part of an anonymous feedback group, please see details here to join in.

24/7 dedicated multi-lingual support helpline

0800 055 6519

Panahghar offers free specialised multi-lingual support, advice, and advocacy for victims and families experiencing domestic, sexual, or gendered abuse in Coventry, Leicester and Solihull. Our services include access to safe refuge and assistance. If English isn't your first language, call us at 0800 055 6519. Our 24/7 helpline aims to alleviate physical and mental distress, dismantling barriers and stigma through refuge, counselling, outreach, and training, ensuring continuous support whenever needed. We are here when you need us.